About Me
I have often been accused of having too much patience. However, if you were to ask me what the single most important personality trait is in an Educator - I would tell you "patience".
Sarah is a Healthcare Educator and Regulatory Compliance expert based out of Boston, Massachusetts. With over a decade working and training in hospitals all over New England, Sarah is an excellent educator capable of personally connecting with learners at all levels of experience, education, and profession, while still fostering a culture of compliance and quality.
Leadership Experience
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Appointed Supervisor, Manager, and Assistant Director with 10-30 direct reports (14 years).
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Proven follow-through as project manager for department- and facility-wide improvement rollouts.
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Extensive experience developing and delivering complex reports for senior administration.
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Responsible for indirect oversight, education, and compliance tracking of ~2500 staff (7 years).
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Proven follow-through managing department- and facility-wide improvement projects (7 years).
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Responsible for hiring, staff scheduling, real-time oversight, budgets, and corrective action.
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Excels with customer service and conflict resolution in high-risk, customer-facing environments.
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Proposed and directed a ResLife program that surpassed university requirements (4 years).
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Small Business Owner and Freelance Content Creator (13 years)
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Comfortable with rapid change of scope and pivots in project objectives under tight deadlines.
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Formal training in management, communication, diversity, advocacy, mentoring, and teamwork.
Certifications
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MEd (Certificate) (Northeastern University)
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Certified Healthcare Leader (CHL) (Healthcare Sterile Processing Association)
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Certified Registered Central Service Technician (CRCST) (Healthcare Sterile Processing Association)
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Certified Endoscope Reprocessor (CER) (Healthcare Sterile Processing Association)
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Certified Instrument Specialist (CIS) (Healthcare Sterile Processing Association)
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Certified Flexible Endoscope Reprocessor (CFER) (Certification Board for Sterile Processing and Distribution )
Healthcare & Education Proficiencies
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Clinical Educator and Regulatory authority overseeing 55 units and 6 community health centers.
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Designed and implemented regulatory compliance audits and process improvement projects.
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Completed root-cause analysis and risk assessments in hospital and community health environments.
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Developed data analysis and performance tracking tools to report metrics up to the VP level.
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Strong presentation skills with proven performance designing and hosting educational seminars.
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Clinical foundation with prior certification through NREMT and Association of Surgical Technologists.
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Authored and implemented hospital-wide policies, SOPs, and educational programs.
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Proficient in providing adult education within a diverse and multicultural community.
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Trained in EPIC, Sharepoint, RL, STARS, and several proprietary medical technology systems.
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Experience identifying, investigating, and completing Serious Adverse Event reports and recalls.
Technology Proficiencies
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Learning Management System Administrator for Workday and Healthstream LMS software.
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Extremely fluent in the Microsoft Office, Articulate 360, and Google Suites.
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Trained in EPIC, Sharepoint, RL, STARS, and proprietary medical technology systems.
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Fluent in Wordpress, Adobe Photoshop, Illustrator, Premiere, and InDesign.
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Training in HTML, CSS, JavaScript, photography, graphic design, video editing, and marketing.
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Proficient with content creation software; including OBS Studio, Canva, Loom, and YouTube Studio.
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Proficient with Salesforce, SAP, Chrome River, Concur, QuickBooks, and several SaaS applications.
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Familiar with database design and statistical analysis software.
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Proficient administering video conferencing software; including Zoom, WebEx, Teams, and GoTo